Lucky Fish has been licensed across South Africa since 2021 and is currently regulated by all three of the major provincial boards: Mpumalanga, Western Cape and Eastern Cape. This makes this site one of the few hybrids casino & sportsbook sites that is locally legal across the nation. The focus here seems to be on sports, but the casino lobby is no lightweight either. You’ll find thousands of casino games from major suppliers like Pragmatic, Playtech and Evolution, as well as a busy sportsbook filled with everything from UEFA qualifiers to horse races and lucky numbers too.
Unlike some sites that try to do everything and end up doing nothing well, Lucky Fish pulls off the double-front operation without making the site a mess. The casino and sportsbook sections have their own zones and so things don’t get confusing. However, we did feel that it takes a little bit of looking around to understand how to switch from one lobby to the other for the first time and the design could have been a bit more intuitive in this one regard.
South African players also get a full range of supported banking methods such as vouchers, instant EFT, QR, SendSpend and more. If you want to know how to actually use the site without wasting your time or wondering if the bonuses are worth it, this review will clear things up. We tested the full site on mobile and desktop, we even read through the fine print and even ran some withdrawal simulations to see how fast your money gets to you.
By the end of this review, you’ll know what to expect in terms of game variety, promotions, platform stability, mobile play, payment systems and everything in between. Now, without any further ado, let’s get into the details.
Promotions | |
---|---|
Softwares | |
Slots | |
Game Types | |
Payments | |
Mobile | |
Support |
Launched: 2021 | Accepted Currencies: : ZAR |
Owner: RACE COAST WESTERN CAPE (PTY) LTD | Game Providers: Red Tiger, Netent, Saucify, Genii, Evolution & More |
Live Casino: Yes | Email: RACE COAST WESTERN CAPE (PTY) LTD |
Live Chat: Yes | Support Type: Live Chat, Email, Phone |
No-Download Version: Yes | Number of Slots: 1100+ |
Lucky Fish has gone out of its way to keep things exciting with a strong set of promos across both casino and sportsbook. On this page though, we will mostly cover only the bonuses and promotions related to casino gaming. Most of these offers run on the basis of proper rules and reasonable terms and conditions. There’s a mix of one-off rewards, scheduled events and game-specific prize pools that can get you value if you play regularly. We tested many of the offers at this site and even combed through the fine print meticulously so that we can give you a clear picture of what you can expect from the different bonuses here.
The welcome bonus is a no-deposit one. As soon as you open an account with Lucky Fish, you qualify for a R50 sign-up bonus. You don’t need to make a deposit to activate it. The bonus goes straight into your account and once it’s credited to it, you’ve then got 24 hours to use it. Winnings from this bonus can only be withdrawn once you've have turned it over on bets priced at 15/10 or higher. This condition is fair when compared to other offers from SA focused casinos. Please be mindful that the bonus amount itself can’t be cashed out. Verification is required eventually, but not right at the start. You can take part in the bonus even before your FICA docs have been approved. However, you won’t be able to withdraw any winnings until that step is done and dusted. That means uploading either your SA ID or foreign passport and waiting for it to be green flagged.
Drops & Wins promo by Pragmatic Play is also featured at this site and it’s one of the better structured ones we’ve seen locally to be honest. The total prize pool is at R40 million and it is split across thousands of instant prize drops and slot tournaments. You just need to bet R3 or more on selected games to be eligible. Once you're opted in, any spin you place can trigger a random prize. This happens without you having to pay anything more and the prizes drop directly into your account. The prizes shall include fixed cash, instant bonuses and free spins.
The list of eligible games is long and covers all the most played Pragmatic titles. That includes Big Bass Bonanza, Gates of Olympus, Sugar Rush and The Dog House, among others. If you're already playing these, there’s no reason not to opt in. The random drops take place every day and you can win more than once per session. The leaderboard part of the promo resets every daily as well.
Lucky Fish has also partnered with Habanero to run daily slot promotions. For three hours each day, between noon and 3pm, you can win a slice of R50000 in total prize money. This event is only associated to specific games like Hot Hot Fruit, Wild Trucks and Laughing Buddha and you’ll need to bet at least R2 per spin to be eligible for this. Winners are chosen daily and cash is dropped into the winners’ accounts automatically. The amount you win depends on when your spin lands and how many prizes are still up for grabs during the session.
Then there’s the Mzansi Lift Off promo, which is one of the more unique casino competitions currently running. Instead of just going for cash, players have the opportunity to win an all-inclusive trip to a destination within South Africa. To enter it, you just need to bet R2 or more on Aviator. Every qualifying spin that you make shall counts as a new entry into the draw. Lucky Fish doesn’t limit the number of times you can win cash, but you can only win one trip during the competition period. Cash and voucher winners are announced weekly, while trip winners are announced monthly. Cash and voucher wins are automatically added to your account and if you win a trip, you’ll get a call from the support team and it shall be supervised by an independent auditor. In total, there are hundreds of prizes being given away and Aviator is already one of the most played games on the platform and so if you are already playing it, then simply don’t change anything.
At its core, this offer is simple: deposit R100 or more using any of the online channels and you’re in the running for a VVIP festival experience and a share of R25000 in cash and betting vouchers. Unlike random drops or leaderboard challenges, this promo is entry-based and this means the more deposits you make, the more chances you have to win. There are six draw events in total, scheduled once a week during the campaign, with cash and voucher prizes being handed out regularly. One of those draws includes the selection of a winner for the grand prize which is a VIP trip to the Hey Neighbour Festival. The winner and their guest get to stay in a luxury glamping tent, which comes with private facilities, electric blankets, towels and even bedside tables. On top of that, you get full festival access and premium check-in and check-out arrangements. Everything is included, including transport to accommodation and you get exclusive entry to the ultimate utopia section of the festival grounds as well. The cash and betting voucher prizes that form the rest of the giveaway are distributed fairly and paid out directly into your account. Cash is withdrawable straight away, while vouchers must be turned over once at odds of 5/10 or higher which is a minimal requirement and not really such a big deal. If your account isn’t FICA-verified, you won’t be able to claim any winnings, so make sure that your FICA verification is done and dusted.
The Playtech Lucky Rush Tournament is quite a bit different in many ways. It’s more about your performance on slots and structured over five back to back stages with R2 million up for grabs in each one of the stages. The total prize pool is at R10 million and entry is completely open and you don’t need to opt in through any external page. As long as you're playing any of the eligible Playtech titles, you’re automatically in. Points are calculated based on your win to bet ratio per spin. For example, a R2 spin that lands a R100 win scores you 50 points. You get 5000 spins to compete per stage and only your top 25 scoring spins are counted, which balances things out nicely between high rollers and casual players. The leaderboard shall reset after each stage and so everyone gets a clean slate to start over every few days. Even if you miss the early stages, you can still take part in the later ones. The top 5000 players from each round win something and prizes start from R100 all the way up to R200000 for first place. That kind of spread makes it one of the most inclusive leaderboard tournaments running in SA right now. Prizes are credited to your Lucky Fish account within a week and can be withdrawn without having to deal with any wagering requirements and such things. The selected games for the tournament are all from Playtech’s Fire Blaze and Cash Collect series. If you’re into titles like Piggies and the Bank, 3 Wizards or Wild Pistolero, then you're already in the right place. What’s really awesome is that there’s no minimum bet per spin, which means even low-stakes players can compete without being forced to up their bet sizes. However, once you join a leaderboard, your entries start counting. If you leave and rejoin, your previous points are voided out.
Lucky Fish supports a good range of South Africa ready payment methods. These include traditional options like debit/credit cards, as well as newer options like SendSpend and OTT Vouchers. Deposit and withdrawal screens and their user interface are simple and the dashboard lists all pending withdrawals, successful payouts and locked funds for full clarity when it comes to your cash.
Deposit methods | Type | Fee | Process time | Minimum | Maximum |
Credit Card | Cardr | FREE | INSTANT | R5 | R2,500 |
Debit Card | Cardr | FREE | INSTANT | R5 | R3,000 |
Instant EFT | Bank Transfer | FREE | INSTANT | R10 | R5,000 |
OTT Voucher | Voucher | FREE | INSTANT | R5 | R1,000 |
1Voucher | Voucher | FREE | INSTANT | R10 | R100,000 |
Blu Voucher | Voucher | FREE | INSTANT | R10 | R100,000 |
Zapper / QR | QR Payment | FREE | INSTANT | R10 | R100,000 |
SendSpend | eWallet | FREE | INSTANT | R10 | R100,000 |
Withdrawal methods | Type | Process time | Minimum | Maximum |
EFT | Bank Transfer | 24-72h | N/A | N/A |
SendSpend | E-wallet | 24-72h | N/A | N/A |
Credit Card | Card | 1-2 Days | N/A | N/A |
Lucky Fish is a licensed South African operator, so FICA (KYC) verification is mandatory before your first withdrawal. You’ll need to submit proof of ID, address and banking details. This is standard and not a red flag in fact, it's required by law. Also, the withdrawal screen shows a warning about payout processing being limited to weekdays only (Mon–Fri), which can have a significant impact if you're cashing out on a Friday night, for instance.
Here’s a quick look at what makes this site click with South African users:
Lucky Fish runs totally great on mobile browsers across Android and iOS devices. We tested on:
Navigation on mobile is just as easy as in the desktop layout. The side menu collapses if needed, casino and sports toggles work well and the filter menus don’t lag or bug out. The slots and live tables can self-adjust to screen width and game titles load fast. We didn’t have to rotate the device for any game since the portrait mode was supported in almost every slot and crash title tested. Some older roulette and blackjack titles forced landscape, but the screen prompt made it clear.
There is no dedicated mobile app for Lucky Fish. All functionality is available via the web browser (Chrome, Safari, Edge). The mobile version is fast and very nicely optimized, so there’s no reason to wait for an app. You can add a home screen shortcut to mimic the feel of an app, if you want something to launch in seconds.
This is one of Lucky Fish’s strongest areas. The casino catalogue is pretty massive and well-sorted as well for easy exploration. All titles are grouped by type and there’s a clear provider filter across the top of the screen.
There are over 1100 slots available from brands like:
Popular slot machine titles include:
The slot library includes a ton of Fire Blaze, Mega Ways and Cash Collect games. Each title is clearly labelled and loads quickly. RTP info is not displayed, but that’s common on most SA-facing casinos. Also, there is no visible indicator to tell you the RTP or volatility of a slot before you launch it, most of the major providers featured here are known for having solid payout structures. If you're a fan of series-based slots, you’ll find lots of those types in this collection. There’s an above-average amount of variety when it comes to reel structures, bonus mechanics, wild symbols and respins. Based on our testing, the slots loaded in under 5 seconds on both mobile and desktop and once inside, we didn't run into any session crashes or reload loops either.
The live dealer section at Lucky Fish is powered by a few top-tier providers. We tried out games from Evolution, Pragmatic Play and Playtech, along with a handful of branded titles from a bunch of other good live gaming providers as well. The layout is similar to what you see on other international platforms, but everything is priced in South African Rands and works lag free and quick. You can join tables at varying stakes and every of the game has its own info window with betting limits, rule summaries and RTP details. This makes it easy to understand what you’re getting into before you start splurging your cash on it. The games don’t autoplay, which is another good sign and you’ll always get a lobby preview before entering the stream. Table games classics like blackjack, baccarat and roulette are present in multiple formats. If you’re looking for the more TV-style options like game shows or wheel-based draws, you’ll find awesome titles like Crazy Time, Mega Wheel and Deal or No Deal Live too. We tested four different tables across three providers and noticed no frame drops or buffering on a 20 Mbps connection. Audio clarity was clear too and there was no major sync delay between dealer action and visual output. Mobile streaming resolution seems to be capped slightly to save data, but it was all peachy keen on the whole.
There are various categories of games offered in the casino lobby, but sadly there isn’t one dedicated to jackpots. You have slots, crash games, roulette games, blackjack games, game shows, poker games, instant games lucky draw games, baccarat & sic bo games, virtual sports, card games, simulation games and scratch cards, but no jackpots. However, this does not mean that this casino is completely devoid of jackpot games. You’ll find plenty of jackpot games if you skin through the entire slots collection. It’s just that regular slot games and jackpot slot games have all been mixed up together. You can also try typing in “jackpot” into the search bar in the casino lobby and you may find it easier to find progressive jackpot games in this way rather than searching through the whole collection manually.
Lucky Fish’s sportsbook is integrated directly into the main site and it’s accessible via the top-level menu or left-side navigation bar itself. The layout is similar to what you’d expect from a local betting house or bookie. It’s all marked well and laid out in a practical way with icons for each sport and even red dot indicators for the in-play markets. The attention to detail is remarkable. The sportsbook is fully licensed too and offers betting on both local and international markets as well. During testing, we found active betting lines for Premier League, Champions League, PSL, rugby union, ATP tennis and even things like table tennis and eSoccer. The market depth is quite impressive to be honest. For football, there were well over 90 markets on some of the major matches, including corners, bookings, player goals and handicaps as well. Placing a bet is not something that takes time, just click the odds and the selection jumps into your bet slip right away. You can then enter your stake, review your payout and place the bet without all in just one easy process that takes only seconds to be honest. Once placed, the bet appears in the ‘My Bets’ tab and any pending bets or results are also shown and displayed here with the real time updates here. You can share your slip or reload a saved one. The functionality is snappy and doesn’t get hung, even with multiple legs loaded. Odds formatting can be adjusted from the menu. You can switch between decimal and fractional, depending on what you're used to. Cashout options are available on selected markets and the in-play tracking visuals are well done too as well.
One really cool feature/category featured here is the Lucky Numbers section. It’s a full suite of draw-based betting options that work basically very much like lottery mechanics. You can pick numbers, set stakes and bet on daily draws across a load of different international regions. It’s quite a well-developed Lucky Numbers platforms we’ve seen and it seems quite evident like it was built with South African players in mind.
Horse racing is also available and you don’t need to do a lot of digging to find it. All upcoming races are pinned to the top left menu under ‘Quick Bet,’ and you can jump in without scrolling through sports listings. This is a great convenience if you’re used to the layout of local racing bookies.
We tested Lucky Fish extensively over two weeks across different networks and times of day. The site kept up stable uptime throughout. Pages loaded in under 3 seconds on average and game launches were consistently quick. During gameplay, there were no hangs or session losses even when switching from data to Wi-Fi. The site is protected by SSL and uses standard encryption for all transactions and login sessions too. We didn’t detect any broken links or stuck redirects. Bet slips, deposit confirmations and withdrawal status notifications were all delivered reliably. Lucky Fish is also licensed by multiple provincial gaming boards, which means the platform has been vetted locally. So unlike the offshore operators, they are subject to domestic audits and compliance and this means it is a whole lot more reliable and trustworthy or SA players.
The full platform runs on HTML5 and is compatible with all major modern browsers. It does not matter really if you use Chrome, Safari, Edge or Firefox, everything works right out of the box. The game interfaces are also built using HTML5, so you won’t need Flash or any third-party plugins in order to load and play the games right within the browser itself. The lobby design is modular and scalable, which is good in terms of reduce lag on lower-end devices. The thumbnails of the games load up progressively and search results filter out quickly and in real time. The casino uses lazy-load image handling, which helps preserve bandwidth, especially on mobiles. We also noticed some helpful micro-interactions, like hover states on desktop and tap shadows on mobile and these help to improve navigation and do not slowing the site down. Sound can be toggled at the game level and UI elements scale based on your device resolution. In a nutshell, the software here is as good as it gets and right up there with the best online casino and sportsbook sites in the entire world.
Live chat is available via the button pinned to the bottom right of the screen. You shall need to be logged in to start a chat, but you will need to enter a name and email even when logged in which kind of doesn’t make too much sense. Response times during our tests ranged from 2 to 5 minutes depending on time of day. Support agents were able to answer questions related to FICA uploads, bonus eligibility and withdrawal timeframes. If your issue requires documentation, they’ll usually send you a follow-up email with links and steps. You can also contact Lucky Fish via email, but there’s no phone support listed on the site. The chatbot handles basic questions and stuff well enough – things like how to deposit, how to activate a promotion or how to withdraw. For account-specific issues though, you’ll need to wait for a human rep to give you a hand and thankfully, they don’t take too long either.
We’ve played at this casino for several weeks and we must confess that it has exceeded our expectations. In our case, we were lucky enough to be able to win more than we invested into the site! And we never felt cheated or outsmarted by any hidden terms or rules (which has happened at other online casinos quite a lot). This casino is fair, reliable and safe, especially for SA players. As long as you understand the terms and conditions of the bonuses, you stand to gain quite a lot of value from them and even the tournaments are really fun and high value as well. Yes, the wagering requirements could have been a tad lower, but considering the bigger picture in the long run, we rate Lucky Fish casino pretty highly in our books and have no qualms in recommending it to our valued SA readers.
Yes. Lucky Fish holds gaming licenses issued by the Mpumalanga, Western Cape and Eastern Cape provincial gambling boards.
The live chat window is the quickest way to get help for yourself. You can access it from any page and usually get a response within 5 minutes or so.
It depends on the method. SendSpend is usually the fastest (under 24 hours), while EFT and card withdrawals can take 1–3 working days.
Yes. The casino only offers licensed games from regulated providers like Evolution, Playtech, Pragmatic Play, Yggdrasil, NetEnt, Red Tiger and so many more. The game results are produced by a random number generator algorithm and so the results are not rigged by the operator in any way. It is just as fair as playing a land-based casino.